Meet the Team Behind Your Household Hero

Your Household Hero is a Charleston-based household management and concierge team founded on 20 years of hospitality experience. Whether you need us once or every week, we show up with genuine care, steady hands, and one simple goal: to help you feel like the hero in your own home again.
From Hospitality to Your Home | Charleston, SC

Founded by Ashley Houston

Your Household Hero was founded by Ashley Houston in 2023, but the story really starts long before that. With over 20 years of experience in restaurants, event management, and hospitality, plus more than a decade in management roles, Ashley has spent her entire career mastering the art of making spaces feel welcoming, organized, and effortlessly functional. She’s been planning, organizing, and taking care of the details since she can remember—starting a business around it was the natural next step.

Ashley lives in Charleston with her husband Zach, the numbers brain and unofficial CFO of Your Household Hero, and their cat. Together they built YHH from the ground up with one goal in mind: to give busy Charleston families and professionals a team they can genuinely trust with their home. When she’s not managing households, you’ll find Ashley floral arranging, wedding planning, cooking Paleo, or working her way through a good book stack.

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Background-Checked, Vetted & Ready to Help

The Heroes Behind Your Household

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Ashley Houston

Lead Planner & Owner

Ashley founded Your Household Hero in 2023, bringing nearly 20 years of experience in the wedding industry that began in 2004. She holds a Master’s in Hospitality Management with a focus on Event Management from The George Washington University, and her approach centers on strategic planning and attention to detail to create calm, personal, and intentional weddings. Having planned weddings of every size including her own, in just three months during the pandemic Ashley is dedicated to protecting her couples’ peace and making sure they truly enjoy their special day.

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Zach Houston

Chief Financial Officer

Zach manages the company’s financial decisions and lends a hand wherever heavy lifting is needed. A biomedical engineer by background with degrees in mathematics and physics, he’s driven by supporting the business his wife built and by the satisfaction of setting a job (or a crooked picture frame) right.

Xavier Montgomery

Floral Assistant

Xavier assists with floral design, weddings, events, and just about anything else the team needs. Trained under florists with decades of experience, he loves using flowers to help tell each client’s story and has an eye sharp enough to spot anything crooked from across the room.

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Kathy Moody

Professional Organizer & Pet Sitter

Kathy has been part of the Your Household Hero team for two years, helping clients organize, sort, and simplify their spaces (and looking after their pets along the way). A former teacher with a detail-oriented streak — her closet is color-coded, hangers and all — she loves helping families feel calm and in control again.

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Mckenzie Speros

Household Manager, Event Assistant

Mckenzie has been part of the Your Household Hero team since November 2025, helping families with household management, organizing, errands, childcare, and pet care whatever makes everyday life a little easier. With over six years of professional nanny experience alongside her background in household management, hospitality, and social media, she brings reliability and a genuine love of building lasting relationships with the families she works with. When she’s not organizing (and color-coordinating) every space she can find, she’s painting, taking photos, or spending time outdoors and yes, she’s an identical twin!

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Custom Household Management Solutions Charleston SC

We're Not Your Average Household Service

Your Household Hero isn't a staffing agency, a task app, or a one-size-fits-all cleaning crew. We're a dedicated household team that learns your home, builds around your life, and shows up reliably every single time.
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We Learn Your Household

We take time to understand your home, your schedule, and your priorities before we ever get started. You shouldn't have to explain yourself twice.

Hospitality-Grade Standards

Ashley's 20 years in hospitality means every service is delivered with the kind of attention to detail and genuine care that makes you feel it the moment we leave.

One Team, Every Need

Household management, weddings, moves, errands, and events. All under one trusted roof so you're never starting over with someone new.
Trusted, Reliable Household Services

What We Stand For

Everything we do at Your Household Hero is rooted in three core values. Because the families and professionals who invite us into their homes deserve nothing less.
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Trust & Discretion

Your home is your most personal space. We treat every household we serve with the utmost respect, confidentiality, and professionalism. Every single time.

Reliability Above All

We show up when we say we will and do what we said we'd do. Consistency isn't a bonus at Your Household Hero. It's the baseline.

Genuine Care

We're not just checking boxes. We genuinely care about making your home feel calm, functional, and taken care of. Because that's what you and your family deserve.
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Proudly Serving the Greater Charleston Area & Beyond

Your Household Hero serves busy households across the Lowcountry and beyond — wherever life gets full, we show up.
Areas we serve:
Charleston
Mount Pleasant
Daniel Island
Isle of Palms
James Island
Johns Island
Summerville
Charlotte, NC
Columbia
Goose Creek
Hanahan
Downtown Charleston
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Every Hero Needs a Hero. Let's Talk

Whether you need ongoing household support, help with a move, or someone to finally take things off your plate, we'd love to hear what's going on and show you how we can help. It's okay to ask for help. That's exactly what we're here for.